Privacy Policy

1. Information We Collect

At MT Remodel, privacy is very important to us. When you provide us with your personal information, such as your name, email address, and phone number, we use this data solely to provide quotes, respond to inquiries, and send updates about the services you requested. The information we collect can be categorized as follows:

Personal Information
We collect personal information that you provide to us directly when you use our services. This information may include:
* Name
* Email
* Phone number

Non-Personal Information

We do not collect non-personal information. All the information we collect is related to your personal interactions with us. We do not collect anonymous or non-identifiable information unless explicitly required for operational purposes (e.g., technical support or troubleshooting).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about how you interact with our website and services. Cookies are small text files stored on your device that allow us to enhance your user experience by:
* Remembering your preferences and settings
* Keeping you logged in to your account
* Analyzing website usage and performance to improve our services
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may impact the functionality of certain features on our website.

2. How We Use Your Information

At MT remodel, we use the personal information we collect to provide and enhance our services. The information you provide allows us to effectively schedule and manage your requests. Specifically, we use your information for the following purposes:

* Scheduling and Confirming Appointments: We use your personal information to schedule services, confirm appointments, and ensure that we meet your needs at the agreed time.
* Sending Quotes: We use your contact details to send you accurate quotes for the services you requested, ensuring transparency and clear communication.
* Responding to Inquiries: We use your information to answer any questions or inquiries you may have about our services, ensuring that you have all the information you need to make informed decisions.
* Providing Assistance: If you need any help or additional support related to our services, we use your information to assist you effectively, addressing any concerns or requests you may have.
We are committed to using your information only for the purposes stated above and do not share it with third parties for any other reason unless required by law.

3. Data Sharing

At MT Remodel, we prioritize your privacy and security. We do not share your personal information with any third parties, affiliates, or external organizations under any circumstances, except in the following cases:
* Legal Obligations: We may be required to disclose your information if compelled by law or to comply with a legal process, such as a subpoena, court order, or government request.
* Service Providers: We may share your information with trusted third-party service providers who help us operate our services, such as payment processors, email providers.
* These providers are strictly prohibited from using your personal data for any other purposes.
However, under no circumstances do we sell, rent, or trade your personal information to third parties for marketing purposes.
Rest assured, your data will not be shared with third parties for any other reason.

SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.

4. Opting out

If at any time you no longer wish to receive these communications, you can opt out by replying with “STOP” to any SMS message or by contacting us directly. If you have any questions about how we handle your data, please contact us via [email protected] or (860) 356-9425.